can anyone explain to me what is happening?

[pintea2016]

the player is at the temple (http://prntscr.com/htgud7 ) and I can not prolong the temple! and this problem has happened several times ! this problem only meets two players! !!!Thank you very much!

[ontariomoderate]

This should be the case if you newly captured something. You can prolong again if you leave or loose that domain, which is usually what those players want to achieve...

[FairyLite]

did you seize a domain already under attack as ontariomoderate suggested? if not could be just a glitch with the game. I have had this happen sometimes to. in my case closing my temple and reopening does allow me to add more time. if it's not a game glitch then my guess would be something to do with the player account, i.e. in my case it only happens with players who I would not be surprised to find out are using a bot at least some of the time

[Hexxus]

did you seize a domain already under attack as ontariomoderate suggested? if not could be just a glitch with the game. I have had this happen sometimes to. in my case closing my temple and reopening does allow me to add more time. if it's not a game glitch then my guess would be something to do with the player account, i.e. in my case it only happens with players who I would not be surprised to find out are using a bot at least some of the time

I concur with the above; either of two scenarios seem to be occurring:

1) You have the players in your temple, but have recently seized a domain (or settled a camp) which is already under attack by those players -- so now you cannot add more time unless you forfeit the domain being targeted. (Note: they still cannot launch further attacks against you, but you will not be able to add more time to their names)

2) A minor error has occurred and can be fixed by closing and reopening some of the menus. I have seen this happen when clicking rapidly in the temple.

Edit Suggestion: You may want to crop your screenshots a little more next time, just for security sake, particularly if you're under threat of siege; here you've given away your troop count, resources, and temple points/names/times. Just a thought.