__If you entered the window of server choosing, you chose the server and you cannot enter.__\\
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1. Wait till the downloader freezes then press CTRL+ALT+F12.\\
You will see a window: 
[{Image src='mess.jpg'  align='center' }]
Copy the text of the message and send it to us to support_us@elyland.net with problem description and tell what server it was (problem server information).\\
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[All answers to the FAQ|FAQ]